TECHNICAL SUPPORT INTERNSHIP

Description

Job Summary: This internship focuses on technical support, user assistance to resolve software-related questions, machine installation and configuration, and preventive maintenance of hardware and network. Key Highlights: 1. Technical support and Help Desk assistance for users 2. Machine configuration and connectivity support 3. Preventive maintenance and direct support to analysts **Description and Responsibilities:** **Working Hours:** 8:00 AM to 2:00 PM or 2:00 PM to 7:00 PM **Level:** Internship **Employment Type:** Internship Your primary responsibilities include providing user support (Help Desk) to resolve software-related questions, setting up new machines—including formatting, operating system installation, and peripheral configuration (e.g., printers)—and delivering physical or remote support for connectivity and hardware issues. Additionally, you will assist with inventory organization, monitor local network operations, and help create technical manuals. This role emphasizes resolving daily operational requests and performing preventive maintenance, directly supporting analysts and ensuring that technical failures do not disrupt the company’s workflow. **Requirements:** Currently enrolled in Information Technology, Computer Science, Computer Networks, Systems Analysis and Development, or Computer Engineering. **Benefits:** Transportation allowance