Description
Job Summary:
We are seeking a commercially oriented Reservation Assistant to serve the public, convert sales, and build relationships with guests.
Key Highlights:
1. Sales channel support and reservation scheduling
2. Customer reactivation and post-sales actions via CRM
3. Support for commercial goals and communication with the front desk
? Águas Claras – Brasília/DF
? i5 Coworking – Play Hotel
If you have a commercial profile, enjoy serving the public, and are driven by goals, this opportunity may be right for you!
We are looking for a **Reservation Assistant** to directly handle sales conversion and guest relationship management, ensuring a positive experience from the first contact.
Main Responsibilities
* Handling sales channels (phone, WhatsApp, and e\-mail)
* Scheduling and tracking reservations
* Customer reactivation and post\-sales actions via CRM
* Communicating with the front desk to align guest requests
* Supporting commercial goals
Requirements
* Completed or ongoing undergraduate degree
* Experience in sales and customer service
* Commercial mindset and results orientation
* Strong verbal and written communication skills
* Basic knowledge of Microsoft Office suite
* Proficiency with systems and CRM
Job Details
* Monday to Saturday
* 9:00 AM to 5:20 PM
* Day off on Sundays
* Salary: R$ 2\.200,00
* Transportation Allowance
* Meal Allowance: R$ 30.00/day
* Commission based on performance targets
* Overtime as required by demand
We seek someone who is:
✔ Communicative
✔ Persuasive
✔ Organized
✔ Resilient
✔ Committed