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Job Summary: A professional to assist in designing gas central projects, provide technical support to customers and internal departments, and manage preventive maintenance processes. Key Highlights: 1. Work for a national company with over 50 years in the market 2. Be part of a diverse, inclusive company focused on innovation 3. Contribute to the purpose "Being the energy for everyone" **Job Description** The Consigaz Group is a national company with over 50 years in the market and 2,000 employees across 8 states. We are a diverse and inclusive company focused on innovation and environmental sustainability. We respect and care deeply about our employees. We provide an essential service to society: Liquefied Petroleum Gas (LPG) distribution. Our unwavering purpose is "Being the energy for everyone." Our work culture emphasizes constant presence—whenever and wherever our customers need us! We are seeking professionals who can join our team and contribute to fulfilling this purpose. If you identify with our core values (Responsibility, Flexibility and Agility, Innovation, Human Respect, Sustainability, Quality and Safety), join our team! We would be delighted to receive your application and learn more about your career and professional journey. Position Details * Assist in designing gas central and LPG distribution network projects, in compliance with current technical standards. * Provide remote or on-site technical support to customers, identifying and resolving faults in LPG systems. * Schedule field engineers’ technical visits, optimizing routes and deadlines. * Finalize service orders (SOs), ensuring proper process closure. * Issue technical reports, certificates, and Technical Responsibility Annotations (ART) via the CREA website. * Analyze incident data recorded in CRM, develop trend charts, and propose corrective actions. * Provide technical support to Installation, Engineering, After-sales, Commercial, Key Accounts, Bidding, and Customer Care departments. * Annually (or as needed) organize and submit the customer list for preventive maintenance planning. * Weekly monitor scheduled customer appointments for preventive maintenance and open corresponding SOs. * Receive and close CRM incidents related to preventive maintenance, ensuring proper registration and handling. * Monthly update the customer database with the status of completed maintenance activities. * Weekly monitor tank inventory levels and track progress of new installations at bases. * Create, update, and review installation department procedures, promoting standardization and continuous improvement. * Analyze and cancel service orders when applicable, ensuring alignment between planning and execution. Requirements * Currently enrolled in or graduated from a Bachelor’s degree program in Engineering. * Proficiency in Microsoft Office, especially Excel for report creation. Power BI is desirable. * Knowledge of industrial piping sizing is desirable. Additional Information * Compensation includes base salary + 30% hazard allowance. * Working hours: Monday to Friday, from 8:00 AM to 5:48 PM. * Work location: SIA, Brasília ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Critical Thinking, Communication, Organization, Teamwork, Systems Thinking ### **Benefits:** Childcare Assistance, Funeral Assistance, Workplace Gymnastics, Profit Sharing (PLR), Health Insurance, Dental Insurance, Life Insurance, Meal Allowance, Company Cafeteria, Pharmacy Allowance, Transportation Allowance, Wellhub (formerly Gympass), Exceptional Child Assistance ### **Department:** Installation
