Description
Job Summary:
A professional responsible for reporting issues, executing administrative procedures, and managing contracts, with a focus on technical and administrative service management.
Key Highlights:
1. Technical and administrative service management
2. Focus on planning, processes, and documentation
3. Work in high-availability and cloud computing environments
**Responsibilities to be performed by the professional:**
Report to the Court any issues of any nature that may hinder the proper execution of services;
Carry out administrative procedures related to resources allocated for the execution of contracted services, with technical support and supervision from professionals of Unit “09 – Planning, Processes, and Documentation”, if necessary;
Carry out contractual and technical contract management procedures as applicable to the set of activities assigned to the Service Unit where the professional operates;
**Required Experience, Skills, and Knowledge:**
The technical manager’s qualifications, collectively, must cover comprehensive knowledge of all services under their responsibility, as described above, including their diverse professional experiences and/or technical certifications.
**Certification:**
ITIL Foundation Certification v4 or higher OR Scrum Certification OR PMI Agile Certified Practitioner (PMI-ACP) OR an equivalent certification in agile methodologies or project management.
**Education:**
A duly registered undergraduate degree diploma in Information Technology, issued by a higher education institution recognized by the Brazilian Ministry of Education (MEC); OR a duly registered undergraduate degree diploma in any field, issued by a higher education institution recognized by the MEC, accompanied by a postgraduate certificate in Information Technology comprising at least 360 hours, issued by a higher education institution recognized by the MEC.
**Experience Requirement:**
Minimum of 5 (five) years of professional experience in coordination, implementation, and/or administration of infrastructure projects for operating systems and/or virtualization, in high-availability data center and/or cloud computing environments, using Windows Server and Linux operating systems at scale and with automation.
### **Employment Type:**
CLT
### **Benefits:**
Meal Voucher, Life Insurance, Health Plan
### **Department:**
Government