




Job Summary: A customer service and patient support professional responsible for greeting patients, scheduling exams, providing necessary information, and facilitating health insurance authorization processes. Key Highlights: 1. Direct patient and companion support and assistance 2. Comprehensive support in obtaining authorizations and information 3. Comprehensive benefits, including transportation allowance (VT), meal allowance (VA/VR), and health insurance **Description:** Greet patients and provide support services to patients and their companions; Collaborate with other departments; Schedule medical examinations; Assist patients with required information (e.g., preparation instructions, delays, room or unit changes, etc.); Facilitate health insurance authorization processes; Receive payments; Issue invoices and receipts. And other related duties. **Company:** IMEB **Employment Type:** Full-time **Salary:** To be negotiated **Requirements:** Completed high school education; Proficiency in computer applications (Microsoft Office suite and typing); Minimum of 6 months of experience in this role or a similar position, preferably in a hospital setting with public-facing responsibilities; Experience with the SMART system and exam authorization procedures is a plus. **Benefits:** Transportation allowance (VT), meal allowance (VA/VR), Quality of Life Program, Health Assistance, Dental Plan, SESC partnership, Birthday Day Off, Profit Sharing (PLR), Group Life Insurance, and other benefits.


