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We are collaborative people delivering solutions in education, health, safety, technology, innovation, strategic intelligence, and leadership development.\n\n **Our values**\n\n* We respect people and value collective achievements.\n* We act with ethics and transparency, which fills us with pride.\n* Challenges motivate us to innovate and continuously improve.\n* We always strive for a perfect score.\n\n**Our purpose**\n\n \n\nWe bring together diverse talents with one common goal: **Transforming lives and boosting businesses to develop Espírito Santo.**\n\n \n\nAnd we want you on this journey!\n\n \n\nIf you're looking for an innovative, collaborative environment full of challenges, Findes is the right place to grow and make a difference.\n\n \n\nCome **INSPIRE** with us!\n\n **Responsibilities and duties** \n\n* Receive and assist customers in person, by phone, or through digital channels, empathetically and proactively identifying needs and offering solutions (courses, services, and products) aligned with the Institution's portfolio;\n* Act in a consultative and commercial manner, presenting SESI and SENAI's competitive advantages and guiding customers through enrollment, registration, or contracting;\n* Prospect and retain customers by conducting follow-ups and maintaining active relationships with the customer base, aiming to increase conversion and retention rates;\n* Prepare customized budgets and monitor customer responses until the sale is finalized;\n* Support the promotion of marketing campaigns, events, and relationship programs, encouraging engagement and repeat purchases;\n* Accurately register and update customer information in management and control systems, ensuring data integrity and traceability;\n* Issue and authenticate receipts, record payments, and manage financial tracking of services provided;\n* Maintain organization and updates of physical and digital files and documents, ensuring compliance with institutional standards;\n* Perform administrative support tasks related to customer service, such as opening service tickets, entering data, and monitoring internal requests;\n* Assist in scheduling and executing services, keeping the calendar updated (blocks, new time slots, rescheduling, etc.);\n* Ensure customers receive clear and effective communication regarding services, results, and documents, maintaining high levels of satisfaction and trust;\n* Follow internal customer service and sales procedures, contributing suggestions for continuous process improvement;\n* Perform other related activities of similar nature and complexity as directed by leadership.\n\n \n\n**Requirements and qualifications** **Required:**\n\n* High school diploma;\n* Experience in sales and in-person customer service.\n\n**Desirable:**\n\n* Technical or higher education, in progress or completed.\n\n **Additional information** \n\nRecognized with the GPTW (Great Place to Work) seal as one of the best companies to work for in Espírito Santo, we also offer:\n\n **VACANCY DETAILS:**\n\n* Salary: BRL 2,536.83\n* Contract: Indefinite-term CLT\n* Workload: 40 hours per week\n* Working hours: 07:30 AM to 4:30 PM\n\n **BENEFITS:**\n\n* Meal allowance BRL 1,005.00 (Ifood or Comprocard);\n* Unimed health plan (extended to dependents);\n* Transportation allowance;\n* Life insurance;\n* Total Pass (app providing access to gyms, studios, and physical activities);\n* Starbem (wellness app offering medical, psychological, and other well-being services);\n* Childcare allowance BRL 332.65 (available for children from 4 months to 2 years and 11 months);\n* Discounts on Sesi/Senai services (education, culture, and leisure);\n* Disability dependent allowance BRL 639.76;\n* Profit Sharing Program (subject to achieving targets);\n* Performance evaluation and feedback culture;\n* Partnerships with Educational Institutions (tuition discounts);\n* Corporate Education Platform for continuous training.\n\n **FOR YOU**\n\n\nWho believes in the power of opportunities to transform lives.\n\n **FOR THE INDUSTRY**\n\n\nThat seeks greater competitiveness to boost businesses.\n\n **FOR ESPÍRITO SANTO**\n\n\nThat believes in development as the path to a better future.\n\n **Transforming lives and boosting businesses to develop Espírito Santo** \\- This is the purpose that drives us every day!\n\n \n\nWe believe great transformations begin with people. 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Now, beyond being our customer, you can become a Store Attendant on our team, being part of many people's daily lives and helping us write new chapters in our story! \n\n \n\nDPSP Group values your Privacy and the Protection of your personal data. If you have any questions regarding the processing of personal data during the recruitment and selection process, please access our Privacy Notice for Candidates: \n\nhttps://dpo.privacytools.com.br/policy\\-view/zGOMqr6g4/0/policy/en\\_US?s\\=1726164242778\n\n \n\nOpportunity Responsibilities \n\n\n\nWe want to build an increasingly diverse and inclusive team! Therefore, this opportunity is also open to people with disabilities. 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We are collaborative people delivering solutions in education, health, safety, technology, innovation, strategic intelligence and leadership development.\n\n **Our values**\n\n* We respect people and value collective achievements.\n* We act with ethics and transparency, and this fills us with pride.\n* Challenges motivate us to innovate and continuously improve.\n* We always strive for a perfect score.\n\n **Our purpose**\n\n\nWe bring together diverse talents with one common goal: Transforming lives and driving businesses to develop Espírito Santo.\n\n \n\nAnd we want you on this journey!\n\n \n\nIf you're looking for an innovative, collaborative environment full of challenges, Findes is the right place to grow and make a difference.\n\n \n\nCome **INSPIRE** with us!\n\n **Responsibilities and duties** \n\n* Assist management in organizing school routines.\n* Prepare, organize and archive pedagogical documents.\n* Support the scheduling of meetings, class councils, exams and pedagogical events.\n* Support instructors in planning and executing pedagogical activities.\n* Assist in analyzing students' academic performance (attendance, grades, reports).\n* Monitor and support the implementation of pedagogical projects and action plans.\n* Update school systems and institutional platforms (attendance, grades, class records).\n* Prepare pedagogical and administrative follow-up reports.\n* Support issuing report cards, transcripts and certificates.\n* Communication and documentation: prepare minutes, send mailings and various records.\n* Administration: requests, payments, spreadsheets and files.\n* Operational support: travel and organization.\n* Customer service: support internal and external clients and coordination with other areas.\n* Perform other related administrative tasks.\n\n \n\n**Requirements and qualifications** \n\n* High school diploma;\n* Pursuing a degree in Business Administration or related fields is desirable.\n\n \n\n**Additional information** \n\nIn addition to joining one of the companies certified by **GPTW** as one of the best workplaces in the state of Espírito Santo, we offer:\n\n **VACANCY DETAILS:**\n\n* Salary: BRL 2,536.83\n* Workload: 40 hours per week.\n* Location: Cachoeiro de Itapemirim/ES\n\n **BENEFITS:**\n\n* Food allowance BRL 1,005.00 (Ifood or Comprocard);\n* Unimed health plan (extended to dependents);\n* Transportation allowance;\n* Life insurance;\n* Total Pass (app for access to gyms, studios and physical activities);\n* Starbem (wellness app with medical, psychological and other well-being services);\n* Childcare allowance BRL 332.65 (available for children from 4 months to 2 years and 11 months);\n* Discounts on Sesi/Senai services (education, culture and leisure);\n* Disability child allowance BRL 639.76;\n* Profit Sharing Program (subject to goal achievement);\n* Performance evaluation and feedback culture;\n* Partnerships with Educational Institutions (tuition discounts);\n* Corporate Education Platform for continuous training.\n\n **FOR YOU**\n\n\nFor those who believe in the power of opportunities to transform lives.\n\n **FOR THE INDUSTRY**\n\n\nFor those seeking greater competitiveness to drive businesses.\n\n **FOR ESPÍRITO SANTO**\n\n\nFor those who believe in development as the path to a better future.\n\n **Transforming lives and driving businesses to develop Espírito Santo** \\- This is the purpose that drives us every day!\n\n \n\nWe believe great transformations start with people. 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Here, we think about this every day! \n\nOur formula includes special collaborators, and it's with them that we learn to give our best daily—dedicating ourselves to people, planning effectively, valuing differences, and making respect our active principle. \n\nIt's clear that only one thing is missing to make this team even more complete: **you!** So, how about being a protagonist in this story together with us? **Now, beyond being our customer, you can become a Store Attendant on our team, becoming part of many people's daily lives and helping us write new chapters in our story!** \n\n \n\nDPSP Group values your Privacy and the Protection of your personal data. 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