Call Center Operator

Description

Job Summary: Join AeC and provide telephone, email, chat, WhatsApp, and voice support, delivering quick solutions and guiding customers. Key Highlights: 1. Growth opportunities and a work environment that values happiness and well-being 2. Career development plan with internal promotions starting from the third month 3. No prior experience required, but customer service experience is valued **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Provide telephone support to answer questions, deliver quick solutions to customers, and guide them step-by-step to resolve issues. Support is delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Entry-level positions also available. No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc., is considered an advantage. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site