Description
The Universo AGV Universe is a vehicle protection association whose purpose is, through mutualism, to provide all Brazilians with high-quality and excellent service. It focuses on guaranteeing various benefits to members across Brazil who own passenger or work vehicles — including motorcycles, cars, trucks, and premium vehicles.
**Responsibilities and duties**
* Monitor the queue for approval analysis in the system;
* Conduct document analysis, verifying whether attached documents are complete and comply with established standards;
* Analyze the contract, ensuring that entered data matches supporting documentation and that agreed-upon values are based on tables guiding regional average values across Brazil.
* Verify whether the conducted inspection includes photos of all vehicle parts, as per established standards;
* Perform reactivation after confirming payment of the bank slip;
* Analyze irregularities and reject registrations in the system, requiring a description of information justifying the rejection of the analyzed registration;
* Verify whether rejected registrations return to the approval analysis queue.
**Requirements and qualifications**
* Completed high school education;
* Proficiency in Microsoft Office suite;
* Experience in customer service.
**Additional information**
Only Universo members enjoy:
* Freedom to eat wherever you prefer using our Caju card, valued at R$40.00 (per working day);
* You choose: transportation allowance or fuel assistance;
* Your health is one of our top priorities — your gym membership via Gympass is fully covered by us! Plus, dependent plans start from R$29.90;
* Copayment-based medical assistance provided by You Saúde, effective after the probationary period, with no monthly salary deduction;
* Training programs offered through Performance Academy;
* Development incentives via university partnerships, offering scholarships of up to 50% for undergraduate and postgraduate courses;
* Partnerships with language schools, providing special conditions for online or in-person study;
* Access to the You Club, offering numerous discounts and benefits at thousands of establishments — including supermarkets, cinemas, pharmacies, hotels, and more;
* We also care about your pet — exclusive discounts on assistance plans from our partner Au Happy;
* Vehicle protection! 20% discount on Universo AGV Association plans!
* Gamification program: each goal achieved earns you coins redeemable for rewards at the Up Store;
* SESC card for you and your dependents, granting access to numerous benefits nationwide, including quality activities and services at low cost.
We specialize in a shared area of interest. Universo AGV focuses on guaranteeing diverse benefits to members who own passenger or work vehicles.
A regulated and authorized activity under the laws of our country (Brazil), states, and municipalities. As an association, Universo AGV exists to meet collective needs proposed to members through cooperation.