**OPEN POSITION | RECEPTIONIST – JC CLINIC** **JC CLINIC** is in a growth phase and seeks a professional who will be **the patient’s first enchanting contact with the clinic**, combining excellence in customer service, administrative organization, and commercial vision. If you enjoy interacting with people, have a proactive profile, and understand that customer service and sales go hand in hand, this position could be yours! **Responsibilities and duties:** - Customer service - In-person, telephone, and WhatsApp service - Reception, welcoming, and directing patients - Scheduling, confirming, and rescheduling appointments and procedures - Organizing patient flow and managing the appointment calendar **Administrative support** - Organizing medical records, documents, and files - Data entry and record keeping in the system - Cash handling when required - Supporting daily administrative tasks at the clinic **Sales and relationship management** - Presenting the clinic’s services to patients - Actively converting service inquiries into appointments and procedures - Tracking leads, follow-ups, and post-service care - Supporting strategies to increase revenue and patient retention **Marketing support** - Assisting with promotional campaigns and internal initiatives - Collecting and organizing patient contact information - Supporting the promotion of clinic services and initiatives - Engaging on social media and forwarding requests **Desired profile and competencies:** - Excellent verbal and written communication skills - Professional demeanor and appropriate personal presentation - Organization, responsibility, and attention to detail - Commercial mindset and results orientation - Proficiency with technology, software systems, and WhatsApp Business - Proactivity, empathy, and ability to work collaboratively in a team - _Previous experience in clinics is a plus_ **Work schedule:** 44 hours per week **Compensation and benefits:** - Salary: R$ 1.700,00 - Allowance: R$ 200,00 **Location:** - JC CLINIC – Nova Betânia Resume submission: Interested candidates must send their resume to consultor.resultado@gmail.com, with the subject line: “Receptionist Position – JC CLINIC” Job type: Full-time, Permanent (CLT) Pay: Starting from R$1.700,00 per month Benefits: * Company mobile phone * Meal voucher Selection question(s): * Are you comfortable working with spreadsheets and software systems? * Are you available to work on Saturdays? Experience: * Customer service (Preferred)