Job Summary: This role involves tracking merchandise, managing orders, responding to messages across platforms, handling emails, processing returns, and assisting customers with orders. Key Highlights: 1. Carrier tracking and billing management 2. Order filtering and customer service 3. Communication and return management \- Perform merchandise tracking and issue appropriate billing requests to carriers. \- Filter orders to prevent delays. \- Monitor all marketplaces to respond to pending messages. \- Review emails to identify pending items for our department, such as quotations and customer messages. \- Maintain the return spreadsheet. \- Handle calls related to this department. \- Assist and process customer orders from the online store. \- Other duties relevant to the position. Employment Type: Full-time Compensation: R$700.00 \- R$900.00 per month Benefits: * Commercial agreements and discounts * Transportation allowance Selection Question(s): * Are you proficient in Word and Excel? * Are you over 16 years of age? * Are you currently enrolled in high school, technical school, or university? Education: * Completed elementary education (Mandatory)
João Silva
Indeed · HR
João Silva
Indeed · HR
