Description
Job Summary:
End-to-end project management—from defining objectives and scope through to project closure—ensuring quality and customer satisfaction.
Key Highlights:
1. Full project and team management
2. Focus on customer satisfaction and problem resolution
3. Opportunity to participate in pricing and sales
**Responsibilities:**
* Collaborate with stakeholders to define clear objectives, expectations, and project scope;
* Develop schedules, manage budgets, resources, changes, and risks;
* Manage the project team;
* Manage, analyze, plan, and control projects under responsibility—including related documentation—according to defined methodology;
* Manage project billing related to deliveries, as well as schedule and cost performance indicators;
* Manage project risks and communications under responsibility;
* Ensure project quality and delivery;
* Manage scope and related changes;
* Plan resource allocation, aligning optimal plans with technical and functional leaders;
* Control and keep project documents updated on OneDrive;
* Control and keep information updated in the project management system (Artia);
* Approve hours logged on the project (clarity and timeliness);
* Monitor the schedule to ensure the project is executed as planned and make adjustments when necessary;
* Foster a collaborative and accountable project environment;
* Ensure customer satisfaction by resolving issues and identifying opportunities for improvement;
* Manage the Shared Project Center;
* Support the Commercial area in pricing processes and requirement definition, and advise on sales processes;
* Report project status to all stakeholders;
* Act as mediator in conflicts arising within the team or among stakeholders;
* Project closure (finalize the project ensuring all deliverables are completed and accepted by stakeholders);
* Document lessons learned;
* Ensure project handover and knowledge transfer to support).
**Requirements:**
Bachelor’s degree completed or in progress in Administration, Systems Engineering, Project Management, Information Technology Management, Financial Management, Accounting Information Systems, or related fields.
**Desired Qualifications:**
Specialization or MBA in Project Management;
Microsoft Office Suite, MS Project, Project Management Systems, Leadership and Effective Communication; Negotiation and Conflict Resolution Skills; Time Management and Organization; Strategic Vision and Analytical Thinking; Technical and Methodological Knowledge; Preferred and advantageous: Intermediate English (reading, comprehension, and conversation), Oracle Cloud and/or EBS; SAP; Tax Legislation.