Description
Job Summary:
We are seeking a communicative, organized, and courteous Receptionist with strong public-facing service skills and commitment to delivering a welcoming and efficient experience for patients.
Key Highlights:
1. Welcoming and efficient patient service
2. Support for front desk administrative routines
3. Organization and effective communication
**Description and Responsibilities:**
**Schedule:** Monday to Friday, 9:00 AM to 7:00 PM, and alternate Saturdays, 7:00 AM to 1:00 PM\.
**Level:** Operational
**Employment Type:** Permanent – CLT
We are looking for a Receptionist to join our team. We seek a professional who is communicative, organized, and courteous, with ease in public-facing service and dedication to providing a welcoming and efficient experience for patients.
* RESPONSIBILITIES
o Handle and receive telephone calls;
o Schedule appointments and exams, ensuring proper organization of the medical calendar;
o Register and update patient information in the system;
o Request appointment and procedure passwords and authorizations from health insurance providers;
o Greet and direct patients to consultation and examination rooms;
o Complete forms, requisitions, and other documents required for patient care;
o Provide support for front desk administrative routines.
**Requirements:**
Completed high school education;
Prior customer service experience, preferably in clinics, medical offices, or hospitals;
Basic computer and practice management system knowledge;
Organizational skills, strong communication, and efficiency in task execution.
Salary (BRL 1,851.80\) \+ Meal Allowance (BRL 350.00\) \+ Transportation Allowance;
Attendance Bonus (BRL 150.00\);
Health Insurance (available after probationary period);
Monday to Friday, 9:00 AM to 7:00 PM (1h30 lunch break);
Alternate Saturdays, 7:00 AM to 1:00 PM\.
**Benefits:**
Health insurance, Transportation allowance, Meal allowance