Store Operator

Description

Job Summary: Responsible for ensuring product restocking and organization, maintaining an impeccable sales area, supporting visual merchandising, and serving customers with a focus on satisfaction. Key Highlights: 1. Work in a cheerful and welcoming environment 2. Opportunities for development and growth 3. Focus on customer satisfaction and experience **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail** sector with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming, and opportunity-rich environment for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with solid values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and well-displayed on aisles, counters, walls, floors, and shelves, performing restocking as needed or per leadership guidance. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are properly processed (hangers, alarms, labels, and pricing) and making adjustments when necessary—such as re-labeling, reissuing labels, and quantity verification. **Visual Merchandising:** Support the application of VM concepts by assisting in window displays, wall arrangements, and floor compositions, following the manual and leadership instructions to ensure attractive and strategic product presentation. **Promotion of Financial Products:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption, always prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and promptly, assisting them in product selection and providing clear information about available merchandise and services. **Focus on Satisfaction:** Act with empathy and proactivity, striving to resolve inquiries and support leadership in resolving situations, ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must-Have Qualifications:** * Completed high school education. * Experience in sales and general customer service. * Basic Office software package. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (PLR) (per internal policy) Birthday Day Off Discounts on Caedu products Educational Partnerships Sesc Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Path Program Online Learning Platform **For 50 years, we have transformed fashion retail with style, quality, and accessibility.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment full of opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess an ownership mindset, and believe that together we are stronger, **join Caedu!**