Receptionist

Description

Job Summary: Reception and organization in a clinical setting, responsible for patient reception and scheduling, as well as material management. Key Highlights: 1. Greet and direct patients, expediting service delivery 2. Manage appointment schedules and perform rescheduling 3. Organize the workplace environment and files **Requirements:** \- Experience in dental or medical clinics is a plus; \- Flexible availability; \- Completed high school education; \- Proactivity and willingness to learn; \- Ability to handle multiple tasks. **Job Responsibilities:** \- Greet patients, identify them, and assess their needs to provide information, receive messages, and refer them to dentists, aiming to expedite service delivery; \- Manage and confirm professionals' appointment schedules, including rescheduling; \- Sort, file, and organize patient records and documents; \- Receive, manage, and deliver external materials from dental prosthetic laboratories to respective personnel; \- Handle patient communications via WhatsApp, phone, and email; \- Resolve conflicts; \- Maintain workplace organization. **Working Hours** Monday to Friday, 08:00–17:30, and Saturdays, 08:00–12:00 Monday to Friday, 09:30–19:00, and Saturdays, 08:00–12:00 **NOTE: The reception operates on rotating shifts; therefore, availability for both schedules above is required.** Employment Type: Full-time, CLT (Consolidated Labor Laws) permanent position Compensation: R$1\.800,00 \- R$2\.000,00 per month Benefits: * Meal allowance * Transportation allowance Experience: * Customer reception (Mandatory) * Dental office (Preferred)