Company Description: Giralda Doceira is a company dedicated to the production of artisanal sweets, cakes, desserts, and gelatos, as well as traditional seasonal items such as Easter eggs and panettone. Founded in 2014, it operates in Limeira and surrounding areas, aiming to bring happiness through its products. With a rebranding in 2020, it transformed into Giralda Doceira and introduced Girafinha as its mascot. Currently, Giralda is a franchise with a manufacturing plant in Limeira, serving its network of franchises, resellers, and company-owned stores. Job Description We are hiring a store manager to lead our unit located in Rio Claro, SP. Key responsibilities include supervising daily store operations, ensuring high standards of customer service, managing the sales team, and achieving sales targets. The role also involves ensuring customer satisfaction, implementing loss prevention strategies, and maintaining organization and inventory control. This is a full-time position requiring on-site presence. Operational Management Manage daily opening and closing procedures of the store. Ensure proper functioning, organization, and visual presentation of the point of sale (POS). People Management: Lead, motivate, and be responsible for the customer service team. Develop and implement team training and improvement programs aimed at enhancing service standards and technical knowledge. Create and manage work schedules. Commercial and Financial Management: Be responsible for meeting sales targets and performance indicators. Manage inventory, being responsible for product orders to the Franchisor. Manage and execute promotional campaigns sent by the Franchisor. Communication and Marketing: Act as the main contact and be responsible for communication with the Franchisor. Manage the store's social media, keeping content updated and engaging, aligned with brand guidelines. Requirements and Desired Profile Proven experience in store/retail management. Strong leadership, communication, and negotiation skills. Strategic vision and results orientation. Knowledge in social media management is a plus. Reside in or have easy access to the Rio Claro region. Working Conditions Location: Store in Rio Claro. Schedule: 6x1 rotation with weekly day off due to store operation every day of the week. Sunday Off: One guaranteed Sunday off per month. Employment Type: CLT or PJ (to be defined/negotiated). Compensation and Benefits: Competitive salary. Bonus for meeting targets (attractive variable compensation). Expense allowance. Meal allowance. Job type: Full-time, Permanent CLT, Freelance/PJ Pay: R$4\.000,00 \- R$5\.000,00 per month Benefits: * Meal allowance * Transportation voucher