We are looking for a Technical Support I professional to join our team in São Carlos. As part of TIVIT, you will be responsible for providing basic-level technical support to our internal and external customers. This role is critical to ensuring that our services and products operate smoothly and that issues are resolved efficiently and promptly. You will serve as the primary point of contact for end users, handling a variety of technical issues. Your clear communication skills and problem-solving orientation will be crucial to success in this position. In addition to providing technical support, you will also be responsible for logging and tracking support calls, ensuring all issues are resolved in a timely manner. Prior experience in technical support is highly valued but not an absolute requirement. If you have a passion for technology and a problem-solving mindset, this may be the perfect opportunity for you. TIVIT values continuous employee development and offers training and internal growth opportunities. Join our team and become part of a company proud of its high-quality services and commitment to innovation. If you are seeking a challenging and collaborative work environment, this position may be your chance to showcase your talent and contribute to our company’s success. TIVIT is a place where you can grow and develop, and where your contribution is valued. Come join a dedicated team committed to excellence in technical support. **Minimum Education:** Bachelor’s Degree