We are looking for a **Claims Assistant I** to join our team. This professional will be responsible for supporting operational and administrative activities related to the claims process, ensuring efficiency, quality customer service, and alignment with internal policies and insurance industry regulations. **Responsibilities and duties** Receive and register claims notices in the system; Review documentation submitted by policyholders and third parties; Support the analysis of basic policy coverages and general terms; Contact policyholders, brokers, and service providers to update information; Support the monitoring of claims adjustment; Assist in preparing reports and internal controls; Forward cases to responsible departments as needed. **Requirements and qualifications** Proficiency in Office suite (Excel, Word, and Outlook); Strong verbal and written communication skills; Organized, detail-oriented, and proactive. **JOIN ALPER!** Innovation is in our DNA, and we are committed to delivering the best experience for our customers—so naturally, the same applies to our talents. At Alper, you’ll find a dynamic, energetic environment filled with people who make things happen. We believe that together, we can achieve outstanding results. Our purpose and values guide the operations and daily activities of our organization. If you're seeking new challenges and want to be part of a high-performance team with growth opportunities and continuous learning, this is the place for you. **Learn more about us:** Alper is one of Brazil's largest insurance brokerage firms. Here, our clients rely on a team of experts constantly working to provide the best solutions and protection options for thousands of businesses. We are a leading market consolidator with presence across multiple states in the country. +26 offices +1,200 employees +20,000 client companies +1.3 million lives managed