Job Summary: This Financial Assistance Specialist III will develop analytical solutions and data products using statistical modeling, AI, and business knowledge to impact customers and the bank. Key Highlights: 1. Develop analytical solutions and data products with AI. 2. Create strategies that generate real impact for customers and the bank. 3. Actively participate in the technical evolution of the area. Espec Customer Interaction III Country: Brazil ### **Specialist III – Financial Assistance** We have an opening for you as a **Specialist III in Financial Assistance**. In the Financial Assistance area, you will join the team responsible for developing analytical solutions and data products that support customers throughout their financial organization, engagement, and PFM journey. Our goal is to combine **statistical modeling, artificial intelligence, and deep business knowledge** to create strategies, products, and customer journeys that generate real impact for customers and the bank. This could be your next step to grow and advance your career by strategically contributing to a critical function within the organization. ### **Your role will include:** * Building, cleaning, and manipulating data to create variables and develop statistical models applied to Financial Assistance strategies. * Developing machine learning pipelines and AI-based solutions, including intelligent agents for automation and personalization of customer journeys. * Structuring and monitoring experiments (A/B tests, pilots, strategy validations). * Developing and evolving analytical products, from conception through to production. * Presenting results with strong emphasis on business impact, risk, customer outcomes, and operational efficiency. * Actively participating in the technical evolution of the area by introducing best practices in AI, modeling, and data engineering. ### **You’ll be a great fit if you have experience in:** * Python, SQL, Spark, Hadoop * Cloud Computing * Machine Learning, Statistics, and Data Analysis * Databricks * Artificial Intelligence (including generative models and agents) * Experimentation and impact measurement * Development and management of analytical products * Modeling applied to credit risk, collections, or recovery strategies * Strong business acumen and ability to connect data to strategic decisions * English * Big Data, Data Mining * Batch/Streaming Processing * Azure Cloud, Oracle, Scala, NoSQL databases * PowerBI, Tableau * Spark Streaming, Kafka * Agile methodology * Certifications: Microsoft AZ900, DP900, and AI900 * Databricks Data Science certifications * Experience with CI/CD and MLOps So, are you ready to be invited? Here, you’ll have the space to create the new, develop solutions that truly impact customers’ financial lives, and transform data into responsible and sustainable decisions. It’s about embracing both the urgency of now and the vision for the future—to support our customers at the moments they need us most. It’s about being part of a global company that values each individual’s full potential and champions diversity across all dimensions. It’s about being simple, personal, and fair.