Junior Support Technician

Description

Job Summary: The professional will be responsible for the installation, configuration, maintenance, and technical support of software, hardware, and networks for company users. Key Highlights: 1. Remote and on-site technical support with courteous and efficient service 2. Corrective and preventive maintenance of IT equipment 3. Access and permission management in corporate systems Since 1999, Braga Soluções em TI has provided customized and effective services and products to clients of various sizes and industry segments. **Responsibilities:** * Install, configure, update, and uninstall software and applications according to user needs and company policies; * Perform formatting and configuration of notebooks and desktops; * Ensure proper functioning of internet services, email providers, and platforms such as Microsoft 365 and Google Workspace; * Create, modify, and manage user access and permissions in corporate systems and tools; * Perform corrective and preventive maintenance on printers, hardware, and peripherals; * Install and maintain IT equipment, including computers, monitors, routers, switches, and others; * Provide remote and on-site technical support to users, ensuring courteous, prompt, and efficient service; * Update and maintain the company’s hardware and software inventory; * Diagnose and resolve network-related issues (wired and Wi-Fi), managed switches, and email services. **Requirements:** * Technical or undergraduate degree (in progress or completed) in Information Technology, Computer Networks, or related fields; * Knowledge of Windows and Linux operating systems; * Familiarity with the Microsoft 365 environment; * Basic understanding of TCP/IP networking, including configuration of switches, routers, and Wi-Fi access points; * Experience with remote support tools; * Basic knowledge of information security is desirable. **Benefits offered:** * Meal Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Birthday Day Off * Gympass * Language School Partnership * Microsoft Certifications Work Schedule: 10:00 AM to 7:00 PM — Monday to Friday Employment Type: Full-time CLT Salary: R$2.459,57 per month