**Why join the \#PosiTime?** We believe technology exists to empower lives, so every day we build new solutions that make people’s lives better and smarter! Agile, vibrant, bold, innovative, diverse, connected, dynamic, entrepreneurial, and resilient: more than a team, we are the \#PosiTime. If you identify with our purpose and are looking for a place to grow and contribute, we welcome you with open arms! Responsibilities and duties * Provide customer service and technical support to Positivo Tecnologia brand customers; * May perform customer service activities via WhatsApp, chat, or e\-mail. Requirements and qualifications **Mandatory requirements:** * Completed high school education; * Experience in technical support; * Basic knowledge of technology equipment, WhatsApp, and Excel; * Strong communication skills. **Preferred qualifications:** * Currently enrolled in Systems Analysis, IT Management, Computer Engineering, or related fields. Job type: Full\-time, permanent CLT contract Benefits: * Medical assistance * Dental assistance * Childcare allowance * Partnerships and commercial discounts * Free parking * Life insurance * Transportation voucher Selection question(s): * What is your salary expectation? * Do you have any type of disability? If yes, which one?