Customer Service Agent

**Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Professio
- Customer support
- Product and service guidance
- Profit sharing benefits

**Main responsibilities of this role:** * Post and update job openings on various platforms; * Schedule interviews and selection tests; * Collect and verify documentation, process registrations, and assist with bureaucratic procedures related to hiring and termination; * Support electronic timekeeping management, verifying and resolving inconsistencies; * Manage benefits enrollment, removal, and tracking; * Assist with logistics for training sessions and internal events; * Provide primary support to employees, addressing questions regarding payroll/HR matters; * Maintain organized and up-to-date employee files and registration systems; * Develop control spreadsheets and assist in generating reports. **Requirements:** * Completed high school education; * Currently pursuing or graduated in Human Resources Management, Business Administration, or related fields (preferred); * Experience in administrative routines or in Payroll/HR departments; * Proficiency in Microsoft Office Suite (Word and Excel); * Knowledge of Labor Legislation (preferred).

João Silva
Indeed · HR