**Description** If you are the type of person who loves the operational and technical area in the technology field, is always on the lookout for innovations, and enjoys solving everyday problems, join us! We are looking for someone with sparkle in their eyes and a strong desire to learn and grow in the field of operational technical support in Technology. **Responsibilities and Assignments** Monitor relevant technological trends and innovations for the sector; Assist in technical support services, providing suggestions and solutions for everyday issues related to software, hardware, connectivity, application installations, among others; Support corrective and preventive maintenance of IT systems, including updates, software fixes, backups, and workflow monitoring; Contribute improvement ideas for systems, collaborating in software development and evaluation processes; Assist in the installation and configuration of networks, such as switches, routers, firewalls, and virtual environments; Identify failure points that may pose risks to information security. **Requirements and Qualifications** Currently enrolled in a technical program in Electronics, Telecommunications, Information Technology, Mechatronics, Electroelectronics, or related fields; Basic knowledge of Office suite (Word, Excel, PowerPoint).