Description
Job Summary:
Customer service professional responsible for addressing customer inquiries about Samsung products, performing data transfers, and conducting preliminary diagnostics on defective devices.
Key Highlights:
1. Specialized customer service for Samsung
2. Technical support and problem resolution
3. Dynamic environment with direct public interaction
**RESPONSIBILITIES:** Customer service, answering questions regarding Samsung products, transferring data to new devices, performing preliminary diagnostics on defective devices, and other related activities.
**SKILLS AND PROFILE:**
* Excellent Portuguese (spoken and written),
* Basic knowledge of Microsoft Office (Word and Excel)
* Must reside in Piracicaba.
**COMPENSATION:**
Meal voucher or food allowance of BRL 400.00 (per month) + transportation voucher or fuel allowance proportional to the mode of transportation used.
**WORK SCHEDULE:**
Monday to Saturday: 1:00 PM to 9:00 PM.
Employment type: Full-time, CLT permanent contract
Salary: BRL 1,815.00 per month
Benefits:
* Fuel allowance
* Food allowance
* Meal voucher
* Transportation voucher
Selection question(s):
* Do you have experience in public-facing customer service?
* Do you have knowledge of smartphone configuration?
* Do you reside in Piracicaba?
Work location: On-site