Job Summary: Lead and guide field engineering activities for O&M of electrical power substations, providing technical support while ensuring quality, safety, and customer satisfaction. Key Highlights: 1. Leadership in field engineering for O&M of power substations. 2. Specialized technical support and leadership of service teams. 3. Work involving high-, medium-, and low-voltage systems in electrical substations. **Description** **The Opportunity:** Lead, guide, and perform field engineering activities for high-, medium-, and low-voltage electrical power substation O&M services, as well as provide technical support and leadership for assigned service teams—including inspection and maintenance routines—complying with standard procedures, quality, health, occupational safety, and environmental requirements, while safeguarding the company’s reputation to ensure continuous power supply and delivery of contracted services in accordance with the company’s, regulatory bodies’, and customers’ quality standards. **Key Responsibilities:** * Provide on-site technical support to identify technical issues and define corrective actions within your area of expertise across various categories: installation and commissioning, maintenance, repairs, upgrades, refurbishments, replacements, etc., meeting customer expectations and pre-established internal procedures. * Guide and execute activities according to the established plan and received requests, maintaining strong customer relationships, understanding their needs, identifying new business opportunities, and forwarding them internally for necessary follow-up and demand fulfillment—contributing to customer satisfaction. * Ensure that materials, tools, spare parts, and other items required for maintenance services—whether performed internally or externally—are available and organized for work execution. * Validate technical documentation prepared for service execution, reporting specifications and quantities of materials used (replaced parts, labor hours, and other information relevant to product improvement opportunities), activities performed versus project planning, in accordance with procedures, and make such documentation available to relevant business units. * Identify and propose improvement actions to management regarding service quality, contributing to operational efficiency, productivity, and greater customer satisfaction through field observations—enabling process improvements and updates to work instructions and internal procedures—as well as analyzing root causes (systemic view) of problems affecting company equipment installed at customer sites, reporting incident details via dedicated forms. * Provide specialized technical support and leadership to Service Teams and highlight opportunities/mitigate risks. * Review and prepare checklists, manuals, and other documents related to field service and commissioning activities. * Perform activities in compliance with the company’s Occupational Health and Safety (OHS) policy and formally confirm work completion with the customer, as well as deliver backups/documents to project managers upon commissioning completion. * Support management in monthly planning of substation Operation and Maintenance activities. * Provide technical guidance to colleagues to ensure daily tasks are carried out safely, with quality and productivity. * Maintain updated operation manuals, instructions, substation documentation, and NR-10 records to guarantee facility integrity. * Monitor the quality of instruments used in field services, verifying their condition, need for maintenance, calibration, and replacement. **Requirements:** * Bachelor’s degree in Electrical Engineering and/or related engineering disciplines. * Intermediate English proficiency. (Desirable) * Willingness to undertake occasional travel. * Prior experience in projects, transformers, and supplier interaction is mandatory for this position. * Active CREA registration. The company is open to providing reasonable workplace accommodations. Apply now and join our selection process to become part of our team. **Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a** **general inquiry form** **on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ **This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. 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João Silva
Indeed · HR
João Silva
Indeed · HR
