IT SUPPORT TECHNICIAN

Description

Job Summary: IT professional for on-site technical support, responsible for maintenance, configuration, and support of equipment and systems, ensuring SLA compliance. Key Highlights: 1. On-site technical support for users 2. Preventive and corrective maintenance of IT equipment 3. Configuration and support for network devices An IT solutions company is seeking an IT Support Technician in Extrema. 3AM IT is a company specialized in information technology solutions. We provide consulting services, software development, and technical support to companies across various industries. **Responsibilities:** Provide on-site technical support to users at assigned locations. Respond to technical incident tickets and service requests according to logged demand. Perform preventive and corrective maintenance on desktops, notebooks, and peripherals. Install, configure, and replace IT equipment. Perform OS formatting and installation. Configure and support printers, scanners, and network devices. Ensure compliance with SLAs, internal procedures, and IT policies. Position located in Extrema / MG. Previous experience as a Technical Support Analyst, Customer Service Specialist, IT Technician, or IT Technical Support may indicate suitability for some of the responsibilities in this role. Incomplete technical education required; relevant experience necessary **Compensation and Benefits:** * Salary: BRL 2,600.00 * Benefits disclosed during the interview stage. **Additional Information:** * \#UrgentOpening * Contract: PJ \- On-site. * Duration: Full-time * Schedule: Business hours.