Job Summary: IT Data Analyst to monitor IoT devices, manage incidents, analyze failures, collaborate with vendors, and perform data analysis. Key Highlights: 1. IoT device monitoring and management, and remote metering solutions. 2. Analysis of connectivity and performance failures, with corrective actions. 3. Data extraction and analysis in tools such as SAP, Lecom, and BI. An Information Technology company is seeking a Data Analyst in Mairiporã. Soditech is a company specialized in technological solutions and innovation, offering software development services and IT consulting. **Responsibilities:** Monitor IoT devices and remote metering solutions, ensuring operational stability, availability, and performance. Manage incidents by opening, tracking, and prioritizing connectivity and maintenance tickets. Follow up with internal departments and vendors to ensure adherence to deadlines and SLAs. Analyze connectivity and performance failures in meters, gateways, and sensors, proposing corrective actions. Collaborate with connectivity vendors to resolve incidents in LPWAN networks (LoRaWAN, NB-IoT). Perform data extraction and analysis in tools such as SAP, Lecom, ServiceNow, and BI dashboards. Prepare reports with operational indicators, network performance, and ticket status. Support preventive maintenance, firmware updates, and device log analysis. Previous experience as a Data Scientist, Data Analysis Specialist, Business Intelligence Analyst, or Market Intelligence Analyst may indicate alignment with some activities of this position. Bachelor's degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Gympass **Additional Information:** * Contract: Hybrid — Hybrid work model. * Candidates from Franco da Rocha, Caieiras, Guarulhos, or Francisco Morato are also eligible for this position. * Duration: Full-time * Working hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
