Job Summary: This role provides tactical support to commercial activities, ensuring compliance with business unit policies and delivering operational post-sales support—from billing through to delivery. Key Highlights: 1. Operational and tactical support to commercial area activities. 2. Customer service and post-sales support, from billing to delivery. 3. Preparation of commercial proposals and monitoring of internal processes. **About Umicore** Powering the cars of the future. Reducing harmful emissions. Imparting unique properties to high-quality applications. Giving new life to used metals. We are the global leader in circular materials technology, fulfilling our mission to create materials for a better life. **About the UMS \- Umicore Marketing Service Department** A global organization. It’s not only our industrial units and technical centers that are vital to Umicore’s growth. Across all our support functions, we ensure continuity of our growth and evolution—whether by securing the commercial viability of our decisions, maximizing our reputation and building new relationships, or finding the right people to carry forward from where we’ve already achieved. The variety of our outcomes means we cannot stand still. We must find new ways of working—discovering new solutions and developing new ideas. And that’s where you come in. **What You’ll Do** Provide operational and tactical support to commercial area activities, including logistical, budgetary, and administrative assistance, ensuring adherence to local and global business unit commercial policies. Deliver customer service and operational post-sales support—from invoice preparation through to product/service dispatch—in accordance with negotiated commercial terms. Prepare calculations and commercial proposals, conduct customer analysis, generate quotations, and issue orders in an integrated system under supervision. Monitor and manage internal processes to provide customers with accurate order information—from order entry through to delivery—and resolve internal issues by coordinating with other departments and negotiating with customers as needed to adjust timelines. Verify and generate sales and billing reports; assess customer order volumes; monitor operations—to support management and business unit leadership in analysis and decision-making. Be responsible for the billing process of orders, overseeing customer master data registration, credit approval, and price approval. Maintain up-to-date price lists, commercial contracts, financial information (e.g., metal hedging), and commercial agreements. Coordinate inventory control with PCP and metal pricing, notifying customers when necessary. **Who We’re Looking For** Our success is built on people who are ready to maximize their skills and tackle any challenge. You should possess strong Communication and Interpersonal Skills, high levels of Planning and Organization, Results Orientation, and excellent Interpersonal Relationships. We also seek candidates with: A completed undergraduate degree in Business Administration or Economics. Desirable: English at Pre-Intermediate level, capable of holding brief conversations. Desirable: Experience in commercial routines, preparation of management reports, billing, and customer service (back-office/commercial analyst/internal sales representative); industrial sector. Desirable: Knowledge of taxation, export/logistics processes—including documentation, customs clearance, and transportation of hazardous goods. **What We Offer** Our goal is to stay ahead—not only for our customers but also for our employees. That’s why we strive for a collaborative environment where everyone can succeed, fostering a culture of idea-sharing, capability development, and career advancement. We are committed to building an inclusive culture that offers equal opportunities to all, regardless of background. As expected from a global industry leader, we also reward your contribution with competitive salaries and benefits. With all this—and much more—imagine what you could achieve? **Diversity and Inclusion** At Umicore, we are committed to building an inclusive and diverse workplace that offers equal opportunities to all individuals. We hire without regard to gender, religion, race, nationality, ethnicity, cultural background, social group, disability, sexual orientation, marital status, age, or political opinion. We value the uniqueness of every individual and believe that diversity of thought helps us identify the right solutions in a competitive and dynamic environment—after all, diverse teams foster more creative and innovative environments and ensure the well-being of our employees, making Umicore a great place to work. **If you share these values, apply now to join our team.** **IF WE CAN BECOME A GLOBAL LEADER IN RECYCLING AND CLEAN MOBILITY, IMAGINE—WHAT COULD YOU DO?** **\#LI\-Hybrid
João Silva
Indeed · HR
João Silva
Indeed · HR
