Description
Job Summary:
We are seeking an Infrastructure Technician to provide active technical support and assist strategic technology teams, delivering both on-site and remote support.
Key Highlights:
1. On-site and remote technical support
2. Support for various technology teams
3. Focus on network and fiber optic infrastructure
We are looking for an **Infrastructure Technician** to actively deliver technical support and assist strategic technology teams.
Main Responsibilities:
* Conduct technical visits to clients
* Provide on-site and remote technical support
* Support the Infrastructure team with operational tasks
* Assist the NOC team in monitoring and incident handling
* Support the Activation team in service implementation
* Contribute to the Network Intelligence team
Support the Field team in technical activities
*
Behavioral Profile:
* Adaptability to work across diverse environments, clients, and operational processes.
* Strong communication skills for alignment with technical teams and client support.
* Ability to identify, analyze, and resolve fiber optic network issues.
* Attention to detail during installations, maintenance, and technical testing.
* Knowledge of network infrastructure, including cable management, racks, and equipment.