Receptionist

Description

Job Summary: In-person, WhatsApp, and telephone customer service; appointment scheduling; calendar organization; and operational support at the reception desk. Key Highlights: 1. Customer service through multiple channels 2. Organization and administrative support at the reception desk 3. Opportunity to work in a clinical environment Receptionist Responsibilities: Provide in-person, WhatsApp, or telephone customer service; \- Schedule appointments; organize professionals' calendars Enter procedures performed on clients into the system; provide necessary support for operational demands at the reception desk. Basic knowledge of Microsoft Office (Word and Excel); basic customer service skills; organizational culture; responsibility for performing administrative tasks at clinic reception desks; company’s general policies and guidelines. Requirements: Experience in sales, customer service, and intermediate-level Microsoft Office. Completed medical education is required, along with good communication skills and professional appearance. Preferred Qualifications: Currently pursuing a bachelor's degree. Proven experience in reception and customer service. Residence within proximity—maximum one hour commuting distance. Basic knowledge of Microsoft Office. Education: Preferred: Enrolled in a bachelor’s or technical program in Administration or related fields, starting from the second semester. Work Location: Shopping Barigui Working Hours: Monday to Friday, 10:00 AM to 4:30 PM; Sunday, 2:00 PM to 8:00 PM (44 hours per week) Bonus based on company revenue, sales bonus, transportation allowance Salary: R$ 2\.200,00 \+ Commission on voucher, package, and product sales Minimum Education Level: Bachelor's Degree