Store Assistant

Description

Job Summary: The Store Assistant is responsible for sales, qualified customer service—both in-person and via telephone and digital channels—and represents the company at events while adhering to established work standards. Key Highlights: 1. Active sales and after-sales activities, including external prospecting. 2. Qualified customer service, both in-person and digital. 3. Representing the company at events and external initiatives. What you need to become a **Store Assistant** at the fastest-growing company in Brazil's South Region *\#VemSerOsir* **Responsibilities and Duties** * Sales and after-sales activities, both inside the store and daily street-level door-to-door sales prospecting; * Providing qualified customer service, whether in-person or via telephone or other official company communication channels and digital platforms; * Printing payment slips and guiding customers on how to use the customer portal; * Participating in events and external initiatives representing the company, as coordinated with management; * Complying with defined work and quality standards within your area; * Performing additional duties related to your role; * Complying with defined work and quality standards within your area. **Requirements and Qualifications** * Residency in Canguçu/RS; * Completed high school education; * Proficiency in Microsoft Office suite; * Active listening, negotiation techniques, clear and concise communication; * Empathy in interactions with colleagues and customers; * Persuasion skills; * Adaptability to change and new scenarios; * Flexible availability regarding working hours. **Additional Information** Benefits and Advantages of Being an OsirLover * Meal Allowance * Health Insurance Plan * Institutional plan discount for Osir employees who are also Osir customers * Emotional Support Program: Osir Always by Your Side! * Benefits Club offering discounts at: educational institutions, English courses, gyms, dental clinics, and other partner companies Osirnet’s purpose is to spark a smile of satisfaction among those who work here! We constantly seek the best telecommunications solutions. We strongly believe in connectivity—and thus proudly celebrate our pioneering role in radio-based access and our innovative fiber-optic technology. Over our 20-year history, we serve 36 cities, connecting Brazil’s southern state region to the world. Today, we have over 600 employees and, through innovation and customer focus, strive to deliver top-tier services while continuously expanding our coverage. Aligned with our mission to positively impact the communities where we operate, we aim for an increasingly plural and diverse organization. With a focus on the smiles of the people we serve, retain, and partner with, Osirnet is ever more committed to developing spaces where innovation, initiative, and meaningful impact on our customers can thrive. We believe that a company engaged with society can deliver not only smiles—but also exceptional experiences—to those who need them. Osirnet seeks to bring people and services closer together through strong connections that go beyond what meets the eye. Here, you’ll gain human-centered experiences that foster your professional growth. \#VemSerOsir