Administrative Assistant

Description

Job Summary: We are seeking a committed and dedicated professional to work as a Commercial Analyst, responsible for customer and technician interactions, assisting in quotation preparation and process follow-up. Key Highlights: 1. Strategic customer service and technical support 2. Assistance in preparing and collecting quotations 3. Call ticket management and scheduling organization **Job Description**: **OUR HISTORY** 1000Medic began operations in November 2003 in Pato Branco – Paraná. Initially, its operations aimed to serve the southwestern region of the state. Through strategic planning, it expanded its operational scope nationwide. The organization’s mission is to distribute intelligent solutions that promote quality of life. It aims to be recognized for the excellence of distributed products and services rendered, consistently ranking among the leading manufacturers, importers, and distributors of healthcare products. Its core values emphasize respect for life and the environment, and commitment to quality and safety. Customer relationship focus prioritizes excellence and responsiveness in service, provision of high-quality products, and qualified technical support—delivering the best experience. It continuously pursues challenges, innovation, and sustainability in operations, always maintaining coherence and integrity. Currently, 1000Medic has its Head Office and Factory in Pato Branco – PR, and branches in Palhoça – SC, Sumaré – SP, and Cabo de Santo Agostinho – PE. **COMMERCIAL ANALYST** **JOB DESCRIPTION** The 1000Medic team aims to strategically contribute to achieving optimal results, acting as a business partner. To this end, we seek a professional who demonstrates commitment and dedication, with a systemic vision. This position is available in Pato Branco. **MAIN RESPONSIBILITIES AND DUTIES** * Customer service and interactions * Interactions with electronic technicians * Assistance in preparing and sending quotations * Quotation collection * Monitoring of service processes * Assistance in organizing travel schedules for electronic technicians * Managing call ticket opening and closure in the system **REQUIREMENTS AND QUALIFICATIONS** * Knowledge of ERP management systems and Microsoft Office Suite * Basic understanding of deadline control and service workflow * Experience in administrative routines * Customer service experience * Ability to interact effectively with other departments * Initiative and dynamism * Strong communication and interpersonal skills * Organizational skills and accountability * Preferably pursuing a degree in Business Administration or related fields **ADDITIONAL INFORMATION** * Fixed salary * Meal allowance * Health and dental insurance * Transportation allowance * Educational incentive * Longevity bonus * Life insurance * Newborn kit * Free functional training * English course * Professional training and development * TotalPass partnership * Restaurant partnership * Language school partnership **Location****Employment Type****Work Model** Pato Branco, PR, BR Permanent CLT On-site