Description
Job Summary:
Professional responsible for product and service sales, customer service, administrative cash handling, credit and collections, and inventory and after-sales management.
Key Highlights:
1. Diverse involvement in sales and financial services.
2. Responsibility for customer service and portfolio management.
3. Opportunity to develop communication and negotiation skills.
**RESPONSIBILITIES AND ACTIVITIES**
* Conducts sales of loans and other commercial services — extended warranty, loan insurance, e-book, prize truck, refinancing, repurchase, and telephony plans — as well as general merchandise sales, subject to margins and targets established by the company.
* Provides service to internal and external customers.
* **Performs all administrative tasks related to cash handling, credit, and collections.**
* Operates the web-based cash system to approve credit for external customers in sales and receivables transactions.
* Executes all inventory-related operations as required by the branch: merchandise exchanges, technical support, freight scheduling, and assembly.
* Supports customers during after-sales and provides assistance regarding order information and delivery dates; manages the branch’s customer portfolio.
* Displays merchandise attractively at strategic sales points, with price tags and timely restocking.
**BEHAVIORAL SKILLS: Courtesy, Attitude, Communication, Persuasion, and Negotiation**
* **EDUCATION LEVEL** \- High School Diploma
**\*\*\* Experience in collections is a plus. \*\*\***
Compensation: R$2\.051,00 per month
Benefits:
* Life insurance
* Meal allowance
* Transportation allowance
Work location: On-site