Description
Job Summary:
Collect biological samples, providing complete customer service, sample triage and preparation, as well as administrative and operational support.
Key Highlights:
1. Complete customer service, from registration to information delivery
2. Support in administrative and operational routines of the unit
3. Technical knowledge in clinical analyses and sample collection procedures
**Job Description:**
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Perform biological sample collections accurately and safely, providing complete customer service from registration to delivery of required information, as well as conducting sample triage, preparation, and supporting administrative and operational routines of the unit.
**Essential Requirements:**
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Good communication and courtesy with internal teams and suppliers
Ability to solve problems under pressure.
Ability to work under pressure and handle high customer volume
Clear communication and empathy when serving users.
Basic knowledge of the most frequently requested tests.
Technical knowledge in clinical analyses.
Technical knowledge of sample collection procedures
Proficiency in laboratory information systems (LIS).
Ethics, confidentiality, and professional conduct
Basic computer literacy
Organization, attention to detail, and care for documents and sensitive data.
Patience, empathy, and collaborative attitude.
Experience in customer service.
COMPLETED HIGH SCHOOL EDUCATION
**Desirable Requirements:**
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Computer literacy
Desirable: 6 months of experience as a sample collector, laboratory technician, or internship in the field.
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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YES
**Benefits:**
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Unimed health insurance plan
Dental insurance plan
Meal allowance
Life insurance
Pharmacy card
**Work Location:**
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PIRAQUARA
**Working Hours:**
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7:00 AM to 4:00 PM (Monday to Friday); 8:00 AM to 12:00 PM (Saturday)