IT Assistant

Description

Job Summary: IT Assistant focused on technical support, hardware/software maintenance, networking, and supporting the implementation of technological improvements. Key Highlights: 1. Comprehensive technical support for users and internal systems. 2. Opportunity to contribute to technological improvement and information security. 3. Assistance in network administration and IT equipment management. **Position: IT Assistant** **About the Company** **Paulinho Couros** is a Brazilian company specializing in high-quality leather and synthetic materials for the automotive, furniture, and customization industries. With nationwide operations and headquarters in Curitiba, the company is recognized for innovation, product excellence, and developing solutions for automotive upholstery and special projects. **Responsibilities** * Organize and maintain up-to-date product and process drawings. * Support in **Main Activities** * Provide technical support to users (hardware and software). * Install, configure, and maintain computers, printers, and peripherals. * Support network administration (cabling, switches, routers, and internet). * Handle and log internal service requests. * Support internal systems as a Key User (basic training, user guidance, and functionality testing). * Assist in organizing and managing IT equipment. * Support the implementation of technological improvements and information security. **Requirements** * Currently pursuing a Bachelor’s or Technical degree in Information Technology, Information Systems, Computer Science, or related fields. * Advanced knowledge of hardware (assembly, maintenance, and formatting). * Advanced knowledge of networking (router configuration, IP fundamentals, structured cabling). * Knowledge of network protocols. * Knowledge of Windows Server. * Experience or exposure as a Key User is a plus. * Strong communication skills and ability to train users. * Organizational skills and proactivity. **Preferred Qualifications** * Knowledge of ERP systems. * Basic understanding of information security. * Experience with corporate technical support. **Behavioral Competencies** * Strong interpersonal communication. * Problem-solving ability. * Teamwork. * Sense of responsibility and confidentiality **Benefits** * Transportation allowance or fuel allowance (Caju card); * Food allowance (Caju card); * Breakfast and lunch provided onsite; * Free parking; * Health insurance, dental insurance, and life insurance; * Educational assistance; * Onsite workplace gymnastics; * Participation in the Goal Achievement Plan; Important: No benefits are deducted from payroll. Here, you receive everything net! Minimum Education Level: Bachelor’s Degree