Pinhao Management1 Job Listings

Sales Commercial Supervisor (1)64873668482819120

Indeed

Sales Commercial Supervisor (1)

Description: * Currently pursuing a bachelor's degree in Business Administration, Commercial Management, or related fields; * Experience in people and sales team management; * Analysis of performance indicators, commercial strategies, customer service techniques, basic mathematics, and basic computer skills; * Experience in market research and route planning; * Experience in customer service; * Driver’s license categories AB and defensive driving certification. The following will be considered as advantages: * Completed bachelor's degree in Business Administration, Commercial Management, or related fields; * Administrative routines; * Proven experience in sales within the telecommunications sector; * Google tools (Spreadsheets, Documents, etc.); * Embodying the organizational identity of Brisanet Group; * Ensuring compliance with departmental standards, processes, routines, and policies; * Leading and aligning the team through monitoring, training, feedback, task delegation, conflict resolution, motivational initiatives, performance evaluation, recruitment requests, reassignment and/or termination requests, and application of disciplinary measures, among other people management actions; * Promoting and internalizing the organizational culture (Business, Mission, Vision, Values, and Strategy) within the team; * Monitoring and analyzing departmental performance indicators and defining short- and medium-term actions to improve deliverables; * Seeking innovations and improvements that enhance productivity and performance in departmental activities; * Supporting audit processes when required; * Preparing and presenting reports, forms, spreadsheets, or documents to leadership, as requested; * Participating in defining the department’s strategic and budgetary planning, when requested; * Actively participating in organizational meetings and commitments, when requested; * Using individual and collective safety equipment, when required; * Performing additional duties related to the position, according to departmental needs and leadership direction; * Monitoring and supporting external initiatives in the city/cities related to sales and brand promotion of Brisanet Group; * When necessary, monitoring and supporting internal and external store initiatives related to sales and brand promotion of Brisanet Group; * Ensuring operational support for Brisanet Group’s external operations, providing resources (training, equipment, tools, and information) enabling PAP teams to perform their activities effectively; * Developing training schedules and facilitating training for PAP, Kiosk, and NGC teams, and monitoring training effectiveness; * Monitoring city-level performance indicators and targets for PAP, Kiosk, and NGC teams; * Supervising PAP, Kiosk, and NGC teams during initiatives; * Ensuring documentation is available and up-to-date for external sales teams; * Applying disciplinary measures or terminating PAP, Kiosk, and NGC team members, when necessary; * Conducting value-based feedback sessions for PAP, Kiosk, and NGC teams; * Holding periodic alignment meetings with leaders and their respective teams; * Monitoring and managing all city-level performance indicators where responsibilities are exercised; * Collaborating with the Sales Commercial Coordinator to develop sales, marketing, and customer retention strategies for the city under supervision; * Implementing actions to resolve issues or improve performance indicator results; * Monitoring results and providing support, when needed, to Installation, Repair, and Merger teams operating in the supervised city; * Monitoring customer satisfaction with Brisanet Group products and services; * Updating the GB dashboard and conducting regional GBs with the Growth Coordinator; * Assessing the need for FTTH infrastructure expansion in the supervised city, when required; * Measuring and evaluating outcomes of commercial strategies implemented in the city; * Participating in administrative hearings related to PROCON and DECON, when required; * Holding meetings with public and private authorities, when required; * Representing the company and its interests before public and private institutions; * Customer service, monitoring stalled sales, and customer support; * Participating in hiring processes for new employees; * Formalizing contract terminations; * Managing employee timekeeping; * Supporting the IMOC department and the S&L Monitoring department (when requested); * Procuring goods via Supply, when required; * Handling notary-related requests (e.g., signature authentication and contracts), when required; * Delivering and collecting materials from other cities, when required. 2512210202551931217

R. Gen. Valadão, 197 - Centro, Itabaiana - SE, 49500-256, Brazil

Store Commercial Leader64844590101378121

Indeed

Store Commercial Leader

We are looking for a **Store Commercial Leader** to oversee the productivity and quality of procedures executed by sales and/or back-office teams. Conduct store visits for management purposes, deliver feedback, conduct training and recognition activities, and analyze the overall environment. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Monitor and analyze area performance indicators and define short-term actions to improve deliverables; * Analyze and propose improvements to operational routines; * Prepare and present reports, forms, spreadsheets, or documents to leadership as requested; * Actively participate in organizational meetings and commitments when required; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Verify that teams have all required materials and/or equipment before starting activities; * Monitor the productivity and quality of procedures executed by sales and/or back-office teams; * Monitor and track daily performance of sales and/or back-office teams; * Oversee the entire sales process—from quotation to installation—providing support in resolving pending issues; * Monitor processes related to support, corrections, sales cancellations, and quotation retention; * Conduct store visits for management purposes, deliver feedback, conduct training and recognition activities, and analyze the overall environment; * Identify improvements in the work environment and organizational climate; * Conduct growth analysis and manage overtime bank hours. **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in Business Administration or related fields; * Experience in commercial management; * Customer service techniques; * Basic mathematics; * Google tools (Sheets, Docs); * MS Office Suite (Word, Excel, PowerPoint). **Additional Requirements:** * Driver’s license Category B—with experience. **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at higher education institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a small town in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.

R. Mal. Deodoro da Fonseca, 58 - Centro, Lagarto - SE, 49400-000, Brazil

Indeed

Telesales Coordinator

Description: Apply quickly by email: Responsibilities and desired experiences: * Propose improvements in processes, materials and equipment. * Plan and supervise the team's daily routine based on reports and metrics. * Ensure deadlines, quality and compliance with internal, environmental and safety procedures. * Monitor and analyze KPIs such as product mix, average ticket and conversion rate. * Prepare performance reports and track goals. * Conduct monthly goal and commission closing. * Manage area indicators. * Supervise customer service activities and provide continuous feedback. * Deliver technical and systemic training. * Integrate and train new employees with HR. * Evaluate performance and support termination processes. * Motivate the team to overcome challenges. * Resolve IT issues related to customer service. * Configure and train the team on communication platforms and CRM. * Clarify questions about products, services and negotiations. * Support sales campaigns. * Maintain workplace organization. * Perform other activities as required by leadership. Employment type may be CLT or PJ. Working hours: From 07:30 to 17:30 with a 1-hour break. Knowledge: Education: Bachelor's degree - Administration, Sales Management - In progress Technical skills: Office Suite 2511230202461565642

R. Cônego de Andrade, 163, Simão Dias - SE, 49480-000, Brazil