Description
Job Summary:
Assist in organizing and monitoring services and maintenance activities, provide administrative support and customer service, aiming for operational efficiency.
Key Highlights:
1. Support for field service planners and customer service
2. Performance of administrative routines and purchase requests
3. Opportunity to develop data analysis and proactive skills
**SERVICE AND MAINTENANCE PLANNING ASSISTANT**
**Location: Hauer, Curitiba, PR.**
**Main Responsibilities:**
Assist field service planners in opening service orders (S.O.'s), applying parts, and opening and monitoring warranty processes;
Collect service call data and make information available in spreadsheets (Excel or BI);
Provide customer service (phone and WhatsApp) in the absence of field service planners;
Process purchase requests and receive invoices (NF's) via SAP;
Assist with field technicians' tool requests.
**Requirements:**
Currently pursuing a bachelor's degree in Business Administration or related fields.
Proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Power BI).
Experience in administrative routines.
**Preferred Qualifications:** Knowledge of yellow-line equipment and familiarity with mechanics, hydraulics, transmission systems, and engines.
**Relevant Skills:**
1\. Teamwork ability
2\. Communication
3\. Goal- and objective-oriented work
4\. Proactivity
5\. Data analysis capability
Salary.
Benefits: Transportation allowance, meal allowance of R$ 370.00 per month, food voucher of R$ 32.00 per working day, Unimed National health insurance plan, dental plan, telemedicine, life insurance, medication subsidy, and TotalPass.
Minimum Education Level: Bachelor's Degree