IT Systems Supervisor

Job Summary: We are seeking a leader to manage the Customer Relationship team, focused on Customer Experience and continuous improvement of the custom

• Management and follow-up of call center and technical area requests
• Focus on continuous improvement of the customer journey
• Analysis of customer service performance indicators

Job Summary: Professional to manage IT teams and projects, coordinate corporate systems and support business areas, prepare reports, and oversee vendo

• IT team and project management
• Coordination of corporate systems and support to business areas
• Preparation of executive reports and managerial presentations

Job Summary: We are looking for a professional to manage the lifecycle of IT tickets and incidents, ensuring visibility, prioritization, and efficient

• IT ticket and incident lifecycle management
• Focus on workflow management and cross-team coordination
• Generation of insights for continuous operational improvement

Job Summary: We are seeking a Service Leader to manage operations and teams, ensuring service quality, SLA compliance, and customer satisfaction. Key

• Working in a dynamic environment with focus on continuous improvement and governance
• Team management and people development
• Proactive identification and resolution of operational issues

Job Summary: We are seeking a partner professional to drive digital transformation, leveraging project management expertise to strengthen Brivia's eco

• Act as a partner in the digital transformation of brands.
• Lead senior projects within a dynamic ecosystem.
• Strengthen Brivia_Group's digital transformation ecosystem.

Job Summary: The Junior Teaching Technician (IT) will be responsible for delivering classes, planning and organizing pedagogical activities, and contr

• Deliver IT classes in in-person and distance learning technical courses
• Plan and organize pedagogical activities and assessments
• Contribute innovative ideas and projects to the institution