Senior Implementation and Training Analyst

Description

Job Summary: The Implementation and Training Analyst develops and delivers training, creates support materials, configures modules, and provides technical support. Key Highlights: 1. Develop and deliver in-person and online training sessions for end users, ensuring they understand all functionalities of the Payroll, Tax, or Accounting module. 2. Create support materials such as manuals, video tutorials, and FAQs to facilitate continuous learning. 3. Provide technical support during and after implementation, helping customers resolve any issues or questions that may arise. **About the Role** In this role, as an Implementation and Training Analyst, you will: * Develop and deliver in-person and online training sessions for end users, ensuring they understand all functionalities of the Payroll, Tax, or Accounting module. * Create support materials such as manuals, video tutorials, and FAQs to facilitate continuous learning. * Perform initial configuration of the Payroll module according to each client's specific needs. * Ensure accurate data migration from legacy systems to the Domínio Software, minimizing errors and inconsistencies. * Provide technical support during and after implementation, helping customers resolve any issues or questions that may arise. * Monitor system performance and make adjustments as needed to ensure efficiency and accuracy in payroll processing. * Stay up to date with new features and updates to the Domínio Software, ensuring customers always use the latest and most efficient system version. **About You** For this position, we seek professionals with the following Skills & Experience: * Reside in Curitiba/PR and surrounding areas. * Bachelor's degree in Administration, Accounting, Human Resources, Computer Science, or related fields. * Knowledge of Domínio Software — a plus. * Familiarity with solutions offered by payroll, tax, and/or accounting systems. * Valid Brazilian driver's license (Category B). * Willingness to travel within Curitiba and surrounding areas. #LI-GG1 **What We Offer** * **Hybrid Work Model:** We adopt a hybrid and flexible work environment (2–3 days per week in the office, depending on the role) for office-based positions, ensuring an integrated and consistent experience both digitally and in person. * **Flexibility and Work-Life Balance:** "Flex My Way" is a set of policies designed to help manage personal and professional responsibilities—whether caring for family, participating in community activities, or dedicating time to rest and personal renewal. These policies are grounded in our flexible work approach, allowing employees to work from anywhere for up to 8 weeks per year, thereby achieving an ideal balance between work and personal commitments. * **Professional Development and Growth:** We foster a culture of continuous learning and skill development, preparing our talent to meet future challenges and deliver real-world solutions. Our "Grow My Way" program and skills-focused approach ensure you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. * **Competitive Industry Benefits:** We offer comprehensive benefit plans including medical and dental coverage, two corporate mental health holidays, performance-based incentive programs, and resources supporting mental, physical, and financial well-being. * **Culture:** Globally recognized for inclusion and belonging, flexibility, and work-life balance. 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We serve professionals in legal, tax, accounting, compliance, government, and media sectors. Our products combine highly specialized software and information to empower professionals with the data, intelligence, and solutions they need to make informed decisions and help institutions pursue justice, truth, and transparency. The Reuters News Agency, part of Thomson Reuters, is a world leader in journalism and trusted news. We rely on the talent of 26,000 employees across more than 70 countries, where everyone has the opportunity to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we remain committed to pursuing them. Interested? Join our team and help shape the industries driving societal progress. As a global company, we rely on the unique knowledge, perspectives, and experiences of all our employees to achieve our business goals. 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