Description
Job Summary:
A technical support professional for corporate clients (PJ) and internal users, responsible for network, alarm system, and camera monitoring to ensure maintenance and security.
Key Highlights:
1. Technical support for corporate clients (PJ) and internal users
2. Network, alarm system, and camera monitoring
3. Teamwork and customer service
**REQUIREMENTS:**
* Completed or currently pursuing a Bachelor's degree in Computer Networking or related fields;
* Experience in IT;
* Experience in Telecommunications is desirable;
* Experience in technical support;
* Strong communication skills;
* Proactivity;
* Focus;
* Discipline;
* Teamwork;
* Customer service;
* Decision-making ability;
* Flexible working hours;
* Availability to start immediately.
**JOB DESCRIPTION:**
* Providing technical support and customer service to corporate clients (PJ);
* Monitoring internal and external networks to ensure preventive maintenance is up to date for our network assets;
* Supporting internal company users;
* Coordinating external technicians during corporate client service visits;
* Monitoring alarm systems and responding to alerts;
* Recording suspicious events and notifying responsible teams;
* Monitoring internal and external cameras;
* Alert notification.
Employment Type: Full-time CLT
Salary: R$2\.184,86 per month
Benefits:
* Meal allowance
* Food allowance
* Transportation allowance
Education:
* Currently pursuing or previously interrupted Bachelor's degree (Mandatory)
Experience:
* IT Support (Mandatory)
* Telecommunications Field (Mandatory)
* Customer Service (Mandatory)