Description
Job Summary:
Work in the Hospitality department, performing check-in/check-out, welcoming and guiding guests, responding to requests, and ensuring customer satisfaction.
Key Highlights:
1. Guest check-in and check-out process
2. Guest welcoming and orientation
3. Problem resolution and customer satisfaction
Work in the Hospitality department, carrying out guest check-in and check-out procedures, ensuring all information is properly recorded in the hotel management system; welcoming guests and providing guidance on hotel facilities and available services; promptly responding to guest requests, ensuring problem resolution and customer satisfaction; providing information about local attractions, restaurants, and activities, assisting with reservations for additional services, and performing other related and inherent duties.
### **Employment Type:**
CLT
### **Required Knowledge and Skills:**
null
### **Benefits:**
N/A
### **Department:**
Operational