MONITORING ASSISTANT

Description

Job Summary: Responsible for monitoring systems and applications, identifying anomalies, logging incidents, and collaborating with teams to resolve issues and implement improvements. Key Highlights: 1. System monitoring and anomaly identification 2. Collaboration with infrastructure and development teams 3. Documentation of monitoring and incident response procedures #### **Responsibilities** * Monitor systems and applications using specific tools, identifying anomalies and failures in real time. * Log and categorize incidents and problems, engaging support teams and escalating according to established procedures. * Generate daily and weekly reports on system status, performance, and occurrences. * Collaborate with infrastructure and development teams to resolve issues and implement improvements. * Document monitoring and incident response procedures. * Participate in the configuration of monitoring tools. #### **Requirements** * Basic knowledge of Microsoft Office Suite. * Ability to interpret system logs and error messages. * Capacity to follow standard operating procedures and technical documentation. * Completed high school education or currently pursuing a degree in Administration, Logistics, or related fields. #### **Skills** * Interpersonal Relationships * Strong Communication * Technical Documentation * Microsoft Office ### **Employment Type:** CLT ### **Benefits:** Meal Voucher, Transportation Voucher, Food Basket, TotalPass, Health Insurance, Dental Insurance, Life Insurance ### **Department:** Administrative