Description
Job Summary:
Ensure friendly, efficient, and prompt customer service, organize the salon’s service flow, and contribute to customer satisfaction and loyalty.
Key Highlights:
1. Friendly and courteous customer service
2. Organization of service flow and environment
3. Support for internal team and information management
***Job Opportunity – Client Company***
***Location:*** Shopping do Eusébio *– Eusébio/CE*
**Job Mission**
Ensure friendly, efficient, and prompt customer service, organize the salon’s service flow, guarantee a positive experience, and directly contribute to customer satisfaction, loyalty, and company image.
**Requirements**
* Completed high school education
* Strong verbal communication skills
* Organizational skills and proactivity
* Promptness and courtesy in customer service
* Prior experience in public-facing roles is a plus
**Key Responsibilities**
* Greet customers with friendliness and courtesy
* Manage waiting lines and service flow
* Perform customer registration and update information
* Answer phone calls and respond to WhatsApp messages
* Support the internal team in organizing the salon
* Maintain a clean and organized reception area
* Direct customers to responsible professionals
* Generate reports in the system
* Restock product inventory
* Record product entries and exits in the system
* Receive payments; manage hairstylists’ schedules
**Benefits**
* Meal Allowance
* Transportation Allowance
* Basic Food Basket worth **R$ 200.00**
* Professional growth opportunities
**Job Details**
* Work Schedule: **12x36 shift pattern**
* Salary: **Current minimum wage**
* Monthly bonus: **R$ 588.00**
Total monthly payment: R$1\.621,00
Work Location: On-site