Collections Operator

Description

Job Summary: We are seeking a collections agent with strong communication skills to deliver excellent customer service, identify customer needs, present solutions, and contribute to brand growth. Key Highlights: 1. Customer service and sales 2. Focus on building trust-based relationships 3. Opportunity for brand growth We seek a collections agent to provide excellent customer service and meet sales quotas for our company. Candidates with strong communication skills who can make parents and students feel comfortable stand out. You will help identify consumer needs, present and answer questions about our services, and recommend solutions. Ultimately, you will ensure customer satisfaction, contributing to brand growth. **Responsibilities** * Customer service * Answering all customer inquiries * Updating spreadsheets and financial systems. **What are the requirements?** * Completed high school education * Experience in collections * Understanding of sales processes * Excellent communication skills, capable of building trust-based relationships * Computer literacy Employment type: Full-time CLT Compensation: R$1.412,00 - R$5.115,15 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Experience: * Sales (Preferred) Work location: On-site