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Job Summary: Responsible for performing preventive and corrective maintenance on HFC and GPON networks, ensuring signal integrity and quality for customers. Key Highlights: 1. Perform maintenance on HFC and GPON networks 2. Focus on service quality and customer satisfaction 3. Continuous development and collaborative environment **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Perform maintenance on external HFC and GPON networks, as well as network inspections and preventive maintenance; * Maintain the physical integrity of the HFC network through corrective and preventive maintenance, ensuring all CLARO products reach customers with quality; * Contribute to signal quality on the HFC network; * Execute preventive maintenance activity planning, ensuring proper network operation and reducing signal unavailability rates; * Perform corrective and preventive maintenance on the network. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer's perspective. Demonstrates interest and curiosity in understanding customers, their behaviors, and preferences to meet and exceed their expectations; * Shows a constant commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Reside in Guaratinguetá and Taubaté; * Hold a completed technical degree in Electronics, Electrical Engineering, Electrotechnics, Telecommunications, or related fields, with a certificate of completion; * Have experience in HFC and GPON network maintenance; * Possess a valid and up-to-date driver's license. **Additional Information** **Job Details** -------------------- * Functional Classification: AO4 * Directorate: MARCOS AURELIO BARPP * Department: LE MANUTENCAO DE REDE COAXIAL * Hiring Manager: LEONARDO FRANCISCO NASCIMENTO At **Claro, people are one of our core values.** Guided by this principle, we continuously invest in caring for our employees’ health, well-being, and quality of life! To ensure the best possible experience throughout your journey with us, we offer an attractive benefits package. Check it out: * Flexible Work Hours; * Meal and Food Allowance; * Medical and Dental Assistance; * Support for Serious Illnesses; * Support for Dependents with Disabilities; * Pharmacy Benefit; * Daycare/Babysitter Allowance; * Personal Support Program; * Claro Running; * Private Pension Plan; * Life Insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and Partnerships; * Recognition Program for Years of Service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disabilities. Everyone is welcome!** **Here, we have a great team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and the most stable Wi-Fi network in Brazil, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over five years, with 1.2 million lines ported in 2022. And there’s more: **We innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial services** (Claro Pay), and much more! We have an **aerospace presence** (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connection between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core Claro value. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining our services with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and help us build the new together!
