PCP Coordinator

Description

Job Summary: Strategic and analytical PCP Coordinator to ensure excellence in production planning, order management, and customer service. Key Highlights: 1. Lead the PCP team and promote continuous process improvement. 2. Act as the interface between the company and customers. 3. Identify operational bottlenecks and optimize processes. We are seeking a strategic professional with strong analytical capability and systemic vision to serve as **PCP Coordinator**, responsible for ensuring excellence in production planning, order portfolio management, and customer service. **Key Responsibilities:** * Coordinate the planning and tracking of customer orders, from demand receipt through final delivery. * Manage the order portfolio, ensuring alignment among Sales, Procurement, Production, Logistics, and Customer Service departments. * Monitor inventory levels, material procurement needs, and production scheduling to guarantee adherence to agreed deadlines. * Serve as the primary interface between the company and customers, providing updates on order status and supporting resolution of potential deviations. * Lead the PCP team, promoting activity organization, employee development, and continuous process improvement. * Track and analyze performance indicators to ensure operational efficiency and achievement of results. * Develop revenue forecasts, production capacity projections, and action plans, reporting results, risks, and opportunities to senior management. * Identify operational bottlenecks and implement corrective and preventive actions to optimize processes. **Requirements:** * Bachelor’s degree in Production Engineering, Business Administration, Logistics, Supply Chain, or related fields. * Solid experience in Production Planning and Control (PCP). * Experience managing order portfolios and overseeing the full order cycle, from intake to delivery. * Knowledge of material planning, inventory management, MRP, and production scheduling. * Experience monitoring suppliers and managing delivery timelines. * Experience leading teams and distributing tasks. * Knowledge of and experience managing performance indicators such as OTIF, on-time delivery, productivity, service level, planning accuracy, and projected vs. actual revenue. * Experience preparing and presenting managerial indicators and forecasts to senior management. * Advanced Excel proficiency. * Analytical ability to identify risks and opportunities and propose effective solutions. **Preferred Qualifications:** * Knowledge of Lean Manufacturing. * Experience with continuous improvement tools and process management. * Experience in industrial environments with high demand and operational complexity. We seek a leadership-oriented professional with a sense of urgency, results focus, and excellent communication skills to strategically integrate customers, operations, and business. Compensation: R$8.000,00 - R$9.000,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Meal voucher Work location: On-site