Description
Job Summary:
Ensure quality, efficiency, and speed in product refurbishment by managing the technical team and optimizing processes for resale.
Key Highlights:
1. Technical team leadership in product refurbishment management.
2. Process optimization and assurance of technical quality.
3. Results-oriented focus and reduction of rework.
**Job Mission**
Ensure that all products entering the refurbishment workflow are processed with quality, efficiency, and in the shortest possible time, making\-them ready for sale.
**Responsibilities**
* Manage device screening, internal/external technicians, and technical quality
* Ensure accurate diagnostics, efficient repair execution, rework reduction, and standardization
* Monitor KPIs: volume processed, average repair time, rework rate, and performance
* Identify recurring issues, critical defects, and process bottlenecks
* Ensure released products meet company standards
**Expected Profile**
* Experience in production, technical assistance, or similar operations
* Ability to lead a technical team
* Practical, organized, and results-oriented mindset
* Sense of urgency and accountability for delivery
Compensation: R$4\.000,00 \- R$6\.000,00 per month
Benefits:
* Meal allowance
Education:
* Completed Bachelor's degree (Mandatory)
Experience:
* Production Supervisor (Mandatory)
Work Location: On-site