Security Systems Specialist (CCTV and Access Control)

Description

**Position:** Security Systems Specialist (CCTV and Access Control) **Focus:** Projects, Pre-Sales, and Level 2 Support **Location:** Based in Caçapava or São José dos Campos/SP (Regional coverage: Vale do Paraíba and surrounding areas). **Job Mission** Serve as the technical authority for electronic security solutions, covering the full lifecycle—from project conception and sales support to high-complexity technical sustainment. You will be the escalation point for the field team and the guarantor of technical quality for all deliverables. **Your Responsibilities and Challenges** 1\. Projects and Pre-Sales (The Solution Architect) * Conduct detailed technical surveys (surveys) for new business opportunities. * Develop technical projects for CCTV (IP/Analog) and Access Control systems, sizing network assets, storage, and cameras. * Support the commercial team (Closers) in strategic meetings, providing technical credibility to close contracts. 2\. Management and Level 2 Support (The Technical Leader) * Act as Level 2 Support, resolving complex configuration issues, system integrations, and critical failures unresolved by Level 1. * Coordinate and guide the field technical team, ensuring installations comply with technical standards and project scope. * Perform system commissioning (technical handover), ensuring all configurations meet manufacturers’ standards. 3\. Maintenance and Updates * Stay updated on firmware and software releases from major manufacturers (Intelbras, Hikvision, Dahua, Digifort, etc.). * Propose preventive maintenance plans and system improvements (Retrofit) for existing customer systems. **What We Seek (Requirements)** * Proven Experience: Demonstrated experience in medium- and large-scale electronic security projects. * Manufacturer Expertise: Advanced knowledge of platforms from leading market players. * Computer Networking: In-depth understanding of networking (TCP/IP, VLANs, PoE, Routing)—essential in an ISP environment. * Leadership: Ability to manage teams, delegate tasks, and transfer technical knowledge. * Mobility: Valid Brazilian driver’s license (Category B) and willingness to travel within the Vale do Paraíba region. **Behavioral Profile (Soft Skills)** * Business Acumen: Sense of responsibility for project success from inception through delivery. * Teaching Ability: Skill in training field teams and explaining solutions to non-technical customers. * Composure Under Pressure: Calmness and precision when resolving critical technical issues in production environments. * Commercial Mindset: Sensitivity to identify new revenue opportunities during support or project engagements. **Preferred Qualifications** * Advanced manufacturer technical certifications. * Prior experience with ISPs or system integrators. * Degree in Engineering or Technology focused on Electrical/Electronics/Networking. Compensation: R$3.400,00 – R$6.000,11 per month Benefits: * Medical insurance * Company vehicle Workplace: On-site