***We are much more than a benefits consultancy. We are people seeking infinite possibilities for improvement, in all fields, every day.*** ***We work to boost businesses by offering smart corporate benefit solutions such as health plans, life insurance, and meal vouchers. We invest in personal development and technology to generate positive impacts on our clients' results.*** ***At SYG, we offer autonomy and opportunities to make things happen, providing a welcoming environment focused on mental and physical well-being and diversity. Seize this opportunity and grow with us!*** **Intern Responsibilities and Duties.** * **Customer Service** Provide initial customer support via phone, email, or in person, clarifying basic questions about health plans, life insurance, and meal vouchers. * **Document Organization** File and digitize contracts, proposals, invoices, and other documents related to health plans, life insurance, and meal vouchers. * **Registration Updates** Enter and maintain up-to-date information of clients and providers in the company system. * **Support in Proposal Development** Assist in assembling commercial proposals for clients based on identified profiles and needs. * **Market Research** Gather information on plans, coverages, adjustments, and competition to support analysis by the consulting team. * **Contact with Providers** Make calls or send emails to health providers to request quotes, clarify doubts, or follow up on processes. * **Spreadsheet Management** Update and maintain control spreadsheets for clients, proposals, commissions, and deadlines. * **Process Monitoring** Monitor the progress of submitted proposals, enrollments, cancellations, and registration changes. * **Meeting Support** Participate in internal and external meetings, assisting in preparing materials and drafting minutes. * **Report Creation** Generate periodic reports on performance indicators, such as the number of closed proposals or average response time. * **Marketing Campaign Support** Assist in creating and promoting promotional campaigns, marketing emails, and social media posts. * **Content Updates** Collaborate in updating informational content about health plans, life insurance, and meal vouchers for websites or printed materials. * **Deadline and Renewal Tracking** Help monitor contract expiration dates and plan renewals. * **General Administrative Support** Perform administrative tasks such as issuing invoices, managing correspondence, and organizing the workplace. * **Continuous Learning** Participate in internal training on products, supplementary health regulations, and customer service techniques. **To join the SYG team, you need:** * Reside nearby or have easy access to the **city center of Taubaté**, as we are located close to CTI square. * Essential: **strong command of the Portuguese language**: writing, grammar, and text interpretation. * Be enrolled in night classes, as the internship takes place during morning/afternoon hours; * Proven proficiency with **Microsoft Office**, especially Word and Excel; * Prior experience is not required. If this is your first job, you're very welcome! **We will also evaluate the following skills:** * Being organized, as you will handle multiple clients simultaneously; * Being communicative, as you will interact directly with clients; * Being proactive, as you'll be part of a highly results-driven team; * Being punctual, as we value commitment to goals and objectives; * Being collaborative, as teamwork is our main company value. **We Offer:** * Mobility allowance * Meal allowance * Life insurance * Individual funeral assistance * Totalpass * Birthday day-off * 24-hour telemedicine * Dental plan **We are rated 5 stars on Google. There's a place for you with us. Come join us!** Job type: Internship Contract duration: 24 months Pay: R$700.00 \- R$1,000.00 per month Benefits: * Life insurance * Meal voucher * Transportation allowance Selection question(s): * Do you live near or have easy access to the center of Taubaté? * Among the following three words, choose your favorite: RESPONSIBILITY, FREEDOM, CREATIVITY. Education: * Completed High School (Required) License/Certification: * Current enrollment in higher education (Preferred)