Supervisor

Description

Job Summary: Supervise a store team, focusing on performance, customer service excellence, and employee development, along with operational management and problem-solving. Key Highlights: 1. Team management and development 2. Focus on customer service excellence and customer satisfaction 3. Store operational management and problem-solving STORE SUPERVISOR Experience in people management and supervision. Supervise team behavior and performance delivery; Evaluate and develop the team with a focus on customer service excellence, prioritizing speed and customer satisfaction; Participate in personnel movement processes, hiring, feedback, and team termination; Similarly analyze attendance records and manage team schedules, absences, and medical certificates; Train the team to excel in their roles and prepare future replacements; Plan sales, serve customers, and collect consumer market indicators; Provide favorable conditions such as good equipment, facility cleanliness, and material restocking; Verify incoming and outgoing merchandise to comply with company-established rules; Identify training program needs and participate in planning promotion and advertising strategies; Handle all issues arising with employees or customers (complaints, dissatisfaction, etc.); Salary + benefits. Reside in the university city and adjacent areas. 44 hours per week. Interested candidates should send their resumes to the e-mail address, indicating the job title in the subject line. Job Type: Full-time CLT Compensation: R$1.621,00 - R$2.749,10 per month