Technical Support

Description

Job Summary: Remote system support for customer service, guiding users, resolving inquiries, correcting errors, and logging interactions in the internal system. Key Highlights: 1. Remote customer service and technical support 2. Focus on problem resolution and results 3. Effective communication and proactivity **Responsibilities:** · Remote system support · Telephone-based customer service · Guide and resolve customer inquiries · Correct potential errors · Log customer interactions in the internal system **Competencies and Requirements** **· Proactive** **· Strong communication skills \- written and verbal** **· Ability to diagnose and resolve problems** **· Results-oriented** **Computer literacy \- software and hardware** Employment type: Full-time CLT Compensation: R$1\.800,00 \- R$2\.000,00 per month Benefits: * Life insurance * Transportation allowance Experience: * Computer science (preferred)